Set up your receptionist

Onboarding

Two steps and a new business is taking calls: connect a phone number, then point us at their website.

Connect your phone system

Telnyx powers the number your receptionist answers — everything below reads and writes through it.

Checking…

Build your receptionist

Give us a company name and website — we'll read it and draft the services, hours, prices and service area the AI receptionist will speak from.

Company name

Website

If the scan can't reach the site, or it's blocking automated visits, use manual entry — you'll get the same form, just blank.

Who the AI receptionist says it is

Company

Name

Receptionist's name

Phone

Address

Time zone

Website — required, links this business's site to your admin

What they do (used in the opening line)

When it can book

Opening hours

What it sells

Services

The AI receptionist books these, and matches callers' symptoms to them.

Where they work

Service area

Cities (comma separated)

When to stop and fetch a human

Emergencies

The AI receptionist stops booking and transfers.

Trigger phrases (comma separated) Backup number (optional) — the AI receptionist transfers calls here, or takes a message for it, whenever it hits an emergency or doesn't know what to do

The honest answer

What the AI receptionist says when it can't help

Spoken to callers who ask

Policies

Cancellation Payment Warranty Insurance

Answered verbatim

Frequently asked questions

Preview its prompt

Manage

Your companies

Open one to see and control everything it is connected to — its number, calendar, inbox, site, texts and plan. Nothing ever crosses between them.

Loading…

← Dashboard · Call the receptionist →